PLEASE CHECK WITH YOUR INSURANCE PROVIDER PRIOR TO YOUR VISIT WITH OUR OFFICE TO MAKE SURE THEY OFFER US AS A COVERED OPTION TO YOUR PLAN. Medicare: Yes Medicaid: Yes Workers' Compensation: Yes Other: Yes Most Medical Insurance Plans: Yes New patients will have to fill out a registration sheet, so please arrive early. We request that CO-PAYS be paid at the time of services. Please have your insurance cards available at the time of registration. Please notify us of any changes in address, phone numbers or insurance as soon as possible. Secondly, you should check to make sure your insurance company network lists Doctors Heilig and Grau or Kentuky Orthopedic Associates as being participating members with your network. As networks frequently change and are purchased by other networks, our office may not have received information necessary to correctly advise you if we do or do not participate with your plan. Some carriers have more than one plan type in their network; we may participate with a network, but the network may add or subtract plans with in their network with which we do not participate. Lastly, to find out if you need a second opinion for surgery. If so, does the second opinion need to be by another surgeon? Failure to make this call may result in a reduction of benefits. What if I don't have insurance? Please notify the Registration staff when you are called for pre-registration that you will need help in making payment arrangements. If I am a member of an HMO (Health Maintenance Organization), will my registration procedure be different? It will basically be the same, however, you will need to call your Primary Care Physician (PCP) to arrange for the proper referral to be in place for your visit with Doctors Heilig and Grau. This must be done prior to your appointment date and done by the PCP. If you require surgery, our office will do what we can to obtain prior authorization for the procedure. Certain plans require the PCP to obtain the prior authorization. Your carrier may also need to speak with you before they authorize any services. How much will my visit cost? Each visit has different considerations that will effect how much you will be expected to pay at the time of service. Each insurance plan has its own plan parameters. You may have a co-pay, co-insurance, deductible, or combination of these. You will be required to pay any applicable co-pays, co-insurance or deductibles at the time of service. As each plan has different benefit levels, any questions concerning how much your deductible, co-pay, or co-insurances are should be directed to your insurance carrier. Self pay patients are expected to pay at the time of service as well. Please call our office prior to your appointment for an estimate of what your visit may cost. The costs for our visits vary depending on the injury and any needed x-rays or procedures. For your convenience, we accept cash, personal checks, Master Card and Visa. HOME l  SERVICES l  ABOUT l  PATIENTS l  LINKS l  PHYSICAL THERAPY l  CONTACT l  BILLING l  FAQS l  FORMS l  INSURANCE MRI FACILITIES  l  POLICIES l  THE PRACTICE l  STAFF l  DR.HEILIG l  DR.GRAU l  TESTIMONIALS l  DIRECTIONS l  HOURS l  EMAIL © 2003-2008 KENTUCKY ORTHOPEDIC ASSOCIATES     DISCLAIMER    HIPAA SITE CREATED AND MAINTAINED BY: CROSSSIDE DESIGNS